We would rather you stayed because the work is good than because you are locked in. This policy explains exactly what happens when you cancel.
Cancelling
You can cancel at any time — there is no contract period and no cancellation fee. Write to hello@bhuvo.com or use the dashboard. Cancellation takes effect at the end of the period you have already paid for; you keep everything delivered in that period, and you are not charged again.
Refunds
Monthly packages are billed in advance and are non-refundable once the billing period has started, because we plan and schedule a month of work against it. You continue to receive the full month you paid for.
When we will refund you
We are not looking for technicalities. We will refund in full if:
- You were charged twice for the same period, or charged after cancelling
- A payment succeeded but no subscription was activated
- We are unable to deliver the work in your package for reasons on our side
- We decline your brief under the acceptable-use section of our Terms, for the period not yet worked
How refunds are made
Approved refunds go back to the original payment method through Razorpay. We initiate them within 5 working days of approving the request; your bank or card issuer then typically takes 5–7 working days to credit it.
Disputes
If you are unhappy with a design, tell us — every package includes two rounds of revision on every post, and in practice most concerns are a redraw rather than a refund. Email hello@bhuvo.com and we will respond within two working days.
Last updated: 18 August 2026
Bhuvo Technologies Pvt Ltd · PLACEHOLDER_REGISTERED_ADDRESS, Visakhapatnam, Andhra Pradesh, India